A personal line of credit is an open-end credit product that allows you to make draws, repay and redraw as needed, from your available credit. If approved, you can access funds up to a specific credit limit.
Please see the minimum eligibility requirements for a Line of Credit through CreditFresh:
Please note that currently, no credit products offered through CreditFresh have rates that would meet the requirements applicable to lending to covered members of the US Armed Forces and their dependents.
Our bank partners consider the bigger picture, not just your credit score. Even those with less-than-perfect credit may still qualify.
No, checking eligibility will not impact your credit score with the major credit bureaus. If your application for credit is approved, your account activity may be reported to TransUnion.
Lines of Credit by CBW Bank are currently offered in Alaska, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, West Virginia, Wisconsin, and Wyoming.
Lines of Credit by First Electronic Bank are currently offered in Alabama, Arizona, Arkansas, Maine, Michigan, Nebraska, Nevada, New Hampshire, Oklahoma, Texas, and Utah.
The FreshLine Line of Credit is currently offered in California.
We're working with our Bank Lending Partners to bring these products to more states soon. Check back often to see if a Line of Credit through CreditFresh is available where you live. The credit products offered in each state may vary.
You'll just need to provide basic personal information and banking details so we can verify your identity and confirm your income. The process can be completed online.
If we need more information to finish your application and we can't confirm certain details online or over the phone, we may ask for certain documents to help us verify your info.
Some examples of what we might ask for are:
Any documents you share—like bank statements or pay stubs—need to be less than 30 days old.
If you're sending ID, make sure it's not expired.
Uploading your documents is easy and secure. Just follow these steps:
You can upload images or PDFs, as long as they're under 5MB. If you have more than one document to send, you'll need to upload them one at a time.
You can also email your documents to: [email protected]
If you have a Line of Credit by CBW Bank or First Electronic Bank, you can cancel your account without penalty within one (1) business day from the Effective Date of your Agreement.
If you have a FreshLine Line of Credit, you can cancel your account without penalty within three (3) business days from the Effective Date of your Agreement
The Effective Date of your Agreement can be found in your approval email.
To cancel, just call us at 1-800-766-2007 or email [email protected]. You'll be responsible for returning any funds that were deposited to your bank account, if applicable. Any charges that may have accrued will be waived upon cancellation.
Online bank verification is a secure way to verify your income and bank account details, including account ownership, electronically. Access is only granted to the specific information needed to complete your application, and the connection is read-only.
This step replaces time-consuming calls to your bank and helps make a faster, more accurate decision on your Line of Credit application. If approved, it also helps ensure your requested funds are deposited into the right account.
You can verify your bank account in one of two ways:
Online (recommended):
Most customers can complete instant online bank verification using a secure service like Flinks or DecisionLogic. This usually takes just minutes to complete and can be done directly from your online account.
By phone:
If online bank verification isn't available, our customer service team can help verify your bank information over the phone with your bank. This option may take longer due to bank wait times.
Protecting your information is a top priority. We work with trusted third-party providers like Flinks and DecisionLogic that use bank-level encryption and strict security standards.
This allows us to review your application securely while ensuring your information is private and protected.
If you're unable to access online bank verification, it may be because your bank isn't supported by our service providers. Call us at 1-800-766-2007 and we can help.
If you're able to access online bank verification but are experiencing difficulties, don't worry — help is available.
First, make sure you're using the correct online banking credentials. If the issue continues, contact our customer service team. A representative can help you verify your bank information by phone or walk you through next steps.
Bank verification is required to move forward with your application, and our team is here to help you complete it as smoothly as possible.
If approved, your credit limit will range between $500 and $15,0001, depending on your Bank Lending Partner. You can draw as much or as little as you need from your available credit5.
To request a draw, log in to your secure online account. You can request a draw at any time, so long as you have available credit, your account is in good standing, and you otherwise meet any criteria required to request draws from your account.
If you request a draw before the funding cut-off time, funds are typically deposited into your bank account the same business day, otherwise funds will be deposited the next business day.
| Bank Lending Partner | Funding Cut-Off time |
|---|---|
| CBW Bank | 3:00 PM ET |
| First Electronic Bank | 3:30 PM ET |
| Column N.A. | 3:30 PM ET |
Refer to your credit agreement to confirm which Bank Lending Partner your Line of Credit is provided by. All funding cut-off times are subject to change. The date and time funds are made available to you are subject to your financial institution's policies. If you need help, please contact us.
If you have available credit, you can request a draw by logging into your online account or by contacting Customer Service via chat, call or text message. Once logged in, use the Request a Draw button to get started. You'll be able to choose the amount you want to draw, up to your available credit limit. Funds are typically deposited into your verified bank account based on funding times.
If you have a FreshLine Line of Credit, each draw is subject to a Cash Advance Fee. See your credit agreement for more information.
If you don't see the option to request a draw, contact Customer Service and a representative can review your account and help explain next steps.
With Lines of Credit available through CreditFresh, you only pay charges on the amount you've borrowed, not your total credit limit. The credit products available through CreditFresh vary depending on each Bank Lending Partner. If you qualify, you'll be able to review your credit agreement which outlines the specific product details, including credit limit and charges3.
To learn more information about the cost of a Line of Credit provided by CBW Bank and First Electronic Bank, click here.
To learn more information about the cost of the FreshLine Line of Credit provided by Column, N.A., click here.
Acceptable payment methods include Automated Clearing House (ACH) and most debit and prepaid cards. We recommend providing a recurring payment authorization to ensure any payments due are made on time. You can set up a recurring payment authorization by signing the Voluntary ACH Authorization, available in your online account, or by contacting Customer Service to provide your debit or prepaid card.
You can also make payments online with a debit or pre-paid card by logging into your secure online account.
If you have an Outstanding Principal Balance, you will have to make Minimum Payments. Depending on the Line of Credit product, each Minimum Payment will include a Mandatory Principal Contribution (which helps make sure that your principal balance is paid down over time) and either:
Click here to find out more.
You'll receive advance notice that your Periodic Statement is available in your online account before each Minimum Payment is due.
Although you can make additional payments or pay your balance in full, without any prepayment penalties, you are not required to do so.
If you have an Outstanding Principal Balance, you're only required to make Minimum Payments to keep your account in good standing. We encourage you to make additional payments, when possible, to reduce the overall cost of your Line of Credit.
We encourage you to make extra payments (anything above your Minimum Payment) as it can help you:
There are no fees for paying extra and even small extra amounts can make a difference.
If you have a FreshLine Line of Credit, an NSF (Non-Sufficient Funds) Fee of $25 may be charged when a scheduled Minimum Payment is returned unpaid from your bank account and is not repaid by your next due date.
This fee can be avoided by ensuring you have sufficient funds available in your bank account on your due dates or by repaying the returned amount before the NSF Fee is applied, as applicable.
You'll be sent notices if your account may be subject to an NSF Fee, as applicable.
Example
If your Minimum Payment of $100 is due on the 15th and your bank returns the payment because there isn't enough money in your account, you won't be charged the $25 NSF Fee if you repay the $100 before your next due date. If you don't repay it by then, the $25 NSF Fee may be applied to your account.
An NSF Fee does not apply if you have a Line of Credit by CBW Bank or First Electronic Bank.
You can always reach us by phone or online! Simply call our Customer Service team at 1-800-766-2007, or email us at [email protected]. If you're looking for account-specific information or want to request a draw, log into your online account.
You can update some of your details and account preferences directly in your online account via your Profile. For updates you can't do online or if you need help, just contact Customer Service, we're happy to assist.
If you have a Line of Credit by CBW Bank or First Electronic Bank:
If your account is eligible, you can request a credit limit increase by logging into your online account or by contacting Customer Service to complete an income re-evaluation. Your account must be in good standing at the time your request is reviewed, and no credit check is required.
To request an increase online:
You'll be asked to provide updated income information and complete a bank verification.
If approved, you'll see a credit limit increase offer in your account. Offers must be accepted online by you—Customer Service agents cannot accept an offer on your behalf.
If you have a FreshLine Line of Credit:
Although this feature is not currently available, you can check your online account for any updates and new features.
Your privacy matters to us. In line with industry standards, CreditFresh protects your personal information using tools like SSL encryption and Verified Site Certificates. This keeps your data secure whenever it's shared between your device and our systems.
If you don't see emails from CreditFresh in your inbox, check your junk or spam folders. To make sure you receive our emails, be sure to add us to your contacts or address book.
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